
Terms & Conditions
By booking any service with Crystal Waves Charters ("the Company"), the client ("Guest") agrees to these Terms & Conditions.
General Terms
All cruises are private leisure services operated within the Ayia Napa – Protaras coastal region (Republic of Cyprus) and comply with applicable maritime regulations.
The Company reserves the right to:
- Adjust itineraries, routes, and departure locations
- Modify schedules due to weather, port authority requirements, or operational needs
The Captain has full authority onboard, including safety and navigation decisions.
Failure to follow instructions may result in:
- Refusal of boarding
- Termination of the cruise without refund
Booking & Payment
A booking is confirmed only after receipt of a 100% deposit.
Accepted payment methods:
- Credit / Debit Cards
- Bank Transfer
- Revolut
- Secure online payment (e.g. Stripe)
The Company reserves the right to cancel unconfirmed reservations.
Guest Conduct
Guests must:
- Follow all safety instructions from the Captain and crew
- Respect maritime safety regulations
- Behave responsibly and lawfully
The Company reserves the right to:
- Refuse boarding to intoxicated or disruptive individuals
- Terminate the cruise without refund if behavior is unsafe or inappropriate
Weather & Operational Conditions
Cruises operate across multiple sheltered locations within Eastern Cyprus.
The Company may:
- Change routes or departure points
- Adjust timing for safety reasons
If conditions are unsafe:
- The cruise may be rescheduled or modified
- Refunds may be issued at the Company's discretion
The Captain's decision is final in all safety matters.
Liability & Responsibility
Guests are responsible for:
- Their personal belongings
- Any damage caused to the yacht due to negligence or misconduct
The Company is not liable for:
- Loss or theft of personal items
- Injuries caused by failure to follow safety instructions
- Incidents resulting from guest negligence
Nothing in these terms limits liability where prohibited by law.
Governing Law
These Terms are governed by the laws of the Republic of Cyprus.
Any disputes shall be subject to the jurisdiction of Cyprus courts.
Crystal Waves Charters — Protaras, Cape Greco & Ayia Napa, Cyprus
