Crystal Waves yacht cruising

Cancellation Policy

Please review our cancellation terms carefully before confirming your booking. All deposits are non-refundable once a reservation is confirmed.

1.

Legal Framework

All bookings are considered time-specific leisure services under:

  • EU Directive 2011/83/EU (Article 16(l))

Therefore: No right of withdrawal applies after booking confirmation.

2.

Deposit Policy

  • A 100% deposit is required to secure the booking
  • The deposit is non-refundable

The yacht and time slot are reserved exclusively for the client.

3.

Cancellation Terms

ScenarioOutcome
More than 72 hours before departureDeposit is 100% refundable
Less than 72 hours before departureThe Company may charge up to 100% of total booking value
No-showTreated as last-minute cancellation (100% charge)
4.

Rescheduling

  • Date changes may be requested
  • Subject to availability and Company approval
  • Not guaranteed
5.

Weather Conditions

If weather conditions are unsafe:

The Company may:

  • Reschedule the cruise
  • Offer an alternative route
  • Issue a refund (full or partial) at its discretion

The Captain's decision is final.

Crystal Waves Charters — Protaras, Cape Greco & Ayia Napa, Cyprus

We value your privacy

We use cookies for website functionality, analytics, and marketing purposes. Read our Privacy Policy for more details. You can also manage preferences via your browser settings.